I have retained the services of "Derek's Computer Solutions" since 2007 regarding small issues, as well as rebuilding my system. As a small business owner it is imperative I get results in a timely and affordable manner. I have been very pleased with the effort Mr. Randolph has provided. I have found Mr. Randolph to be very competent and willing to take that one step further following up by telephone or e-mail,  to ensure customer satisfaction. His pricing is very reasonable. I strongly recommend "Derek's Computer Solutions" for your computer needs, whether home or office.

Please, feel free to contact me with any questions.

Kind regards,

 

                        - Kevin Erickson

                          President

                          Erickson Productions, Inc.

                          Box 9213

                          North St. Paul, MN. 55109

 

                          EPIbooksetcDptM@aol.com

     When I needed to purchase a computer for my family I sought help from Derek.  I had no idea what I needed.  Derek asked me many questions and made recommendations.  I have since purchased two computers and am very pleased with them.  Derek has continued to provide me with support.  Having teenagers brings challenges with the computers as they understand them more than I do.  Derek has assisted me in making sure that my teenagers are not doing things that may put our computers at risk.  Derek has provided my with cost effective suggestions that have kept our computers protected.  Derek always makes time for my computer questions and is willing to answer the most mundane questions.  Having Derek assist me with my families computers is like having our own personal IT department.  I wouldn’t hesitate to recommend Derek and we will continue to seek his expertise in computers. 

Regards, Lisa Westman

This letter is written to express my most sincere gratitude for the IT work of Derek Randolph at DereksComputerSolutions.com.  I had an emergency when my computer crashed and I didn't have a backup or any way of recovering my files.  I was at a complete loss!  Derek was able to quickly restore my computer's hard drive at just a fraction of the cost of any other IT companies out there.  He was also able to retrieve all of the lost files when the other guys said I was just "plain out of luck."  He went above & beyond to give me the best service and he is always available to answer any follow-up questions I may have.  The best thing is, he has educated me in how to protect my files and computer from this ever happening again, being ever so patient with me. 

Top quality at bargain prices, you can't ask for anything better than what Derek has to offer!  THANKS!  

Regards, Deena Drewes
 

Owner of Soleshine

 

"Derek is not your normal computer geek that tries to make your head spin with details of how much he knows. He listens to your problems, desires, wishes and than goes about fixing your computer problems.

He does not talk down to as to why do you have your computer set up that way and tries NOT to get you to change it the way he thinks it should be.

Any you have dealt with computer people in the past know these geeks can make you feel lower than a worms belly. Not Derek, he cares, he is passionate about his work, customer service and customer happiness is very important to Derek.

Got a computer issue, want it fixed your way, someone who listens and will back up his work. Hard to find people who care and just out for the buck. Contact Derek. Let me repeat contact Derek

Mike Graber
Inside Sales Manager
TLC Electronics.
Need further info on Derek's work and his integrity
Contact me via email mjgraber@juno.com"
Service Category: IT Consultant
Year first hired: 2009 (hired more than once)
Top Qualities: Personable, Good Value, High Integrity

 

 "It is my pleasure to recommend Derek Computer Solutions. We have worked together at TLC Electronics for about two years.

Derek's position as an IT System Administrator consists of a variety of responsibilities including hardware and software installation maintenance and repair, implementation of new E.R.P. software, and training.

Derek's problem solving ability with both hardware and server configuration has saved me a lot of time and has saved our company a lot of money.

He attacks every challenge with enthusiasm and determination.

Derek is the first person I call when I have a problem with my home computer.

Randy Weber
IT Manager
TLC Electronics"